Terms and Conditions

Effective Date: 14 May 2025
Website: https://homelyneeds.uk

Welcome to Homely Needs. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. About Us

Homely Needs is a UK-based online store offering home essentials including kitchenware, plasticware, glassware, and bedding.
For customer support, contact us at: support@homelyneeds.uk

2. Ordering Products

• All orders are subject to availability and acceptance.

• After placing an order, you will receive an email confirming receipt. This does not guarantee acceptance.

• We reserve the right to cancel or refuse an order for any reason, including stock availability or suspected fraud.

3. Pricing and Payment

• All prices are listed in GBP (£) and include applicable UK taxes (VAT).

• Prices may change without prior notice but will not affect confirmed orders.

• We accept secure online payments via major credit/debit cards and third-party payment providers.

• By providing payment information, you confirm you are authorized to use the method.

4. Delivery

• We deliver across the UK. Estimated delivery times and fees are displayed during checkout.

• Delivery dates are estimates and not guaranteed unless stated otherwise.

• Risk of loss or damage passes to you upon delivery.

5. Returns and Refunds

• You may return most unused items within 14 days of delivery for a full refund, in accordance with UK consumer law.

• Items must be in their original condition and packaging.

• To request a return, contact us at support@homelyneeds.uk with your order number.

• Refunds are issued to the original payment method within 7–10 business days after we receive the item.

Exceptions:
For hygiene reasons, we cannot accept returns on bedding or other sealed items once opened, unless faulty.

6. Product Descriptions

We strive to ensure all product details, descriptions, and prices are accurate. However, we do not guarantee that information is error-free. We reserve the right to correct errors and update product information at any time.

7. Use of the Website

You agree:

• Not to misuse the site for unlawful purposes

• Not to attempt unauthorized access to our systems

• Not to upload or distribute harmful content (e.g., viruses or spam)

We may suspend or terminate your access if you breach these terms.

8. Intellectual Property

All content on the website—including images, logos, text, and designs—is the property of Homely Needs or its licensors. You may not reproduce, distribute, or modify any part without prior written consent.

9. Limitation of Liability

To the extent permitted by law, Homely Needs shall not be liable for:

• Any indirect or consequential loss

• Losses caused by misuse of our site or products

• Delays or failures outside our reasonable control

Our total liability for any claim related to a product shall not exceed the price paid.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the UK courts.

11. Changes to These Terms

We reserve the right to amend these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the site indicates your acceptance of the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact:

Email: support@homelyneeds.uk