Shipping Information

Thank you for shopping with Homely Needs! We aim to deliver your home essentials quickly, safely, and affordably. Please review the details below regarding our shipping policies.

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📦 Where We Deliver

We currently deliver across the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

We do not currently offer international shipping.

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🚚 Delivery Options & Timeframes

Delivery Method	Estimated Time	Cost
Standard Delivery	3–5 working days	£3.95 (Free on orders over £40)
Express Delivery	1–2 working days	£6.95

• Delivery times are estimates and may vary during peak periods or holidays.
• Orders placed after 1 PM will be processed the next working day.

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🕑 Order Processing

• Orders are typically processed within 1 working day.
• You’ll receive a confirmation email with tracking details once your order has shipped.

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📦 Tracking Your Order

All parcels are shipped via trusted UK couriers. Once dispatched, you’ll receive an email with your tracking number and a link to monitor the delivery progress.

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❗ Missed Delivery or Delays

If no one is available at your address, the courier may leave a calling card with redelivery or pickup instructions. If your order is delayed beyond the estimated timeframe, please contact our support team.

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🚫 Undeliverable Packages

Orders returned to us due to incorrect address or repeated failed delivery attempts may be refunded, minus the original shipping cost. Please ensure all delivery information is accurate before placing your order.

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🛍️ Click & Collect (Coming Soon)

We are working to introduce a Click & Collect option in selected UK areas. Stay tuned for updates!

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📩 Contact Us

If you have any questions or need help tracking your order, feel free to contact us:

Email: support@homelyneeds.uk